Support
Support
Find answers, troubleshoot technical problems or get in touch. No account is needed to play, so most questions can be solved right here. We've moved the Pinball Planet FAQs to the top for you.
Help
Frequently asked questions
Getting started
Technical problems
Privacy & data
Games
Troubleshooting
Technical problems
Most playback issues are solved by one of the steps below.
Try these steps
- Reload the page
- Make sure your browser is up to date
- Close other heavy tabs and apps
- Enable hardware acceleration in your browser settings
- Try another supported browser
- Check your network connection
Supported browsers
- Chrome, Safari, Edge and Firefox (current versions, desktop)
- Safari on iOS (current version)
- Chrome on Android (current version)
If a game has more limited browser support, that is noted on the game's page before you press Play Now.
Your system details
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Get in touch
Contact us
Tell us what's going on and we'll follow up by email.
Write to us and we'll follow up by email. Include your system details from the box above so we can help faster.
For privacy requests, write to [email protected].